In November 2018, the Group of Thirty published its latest report on banking conduct and culture. Following on their three previous reports, Toward Effective Governance of Financial Institutions (2012). A New Paradigm: Financial Institution Boards and Supervisors (2013) and a call for sustained and comprehensive reform (2015), this report seeks to support the process of reform in banking culture and conduct that is underway across the industry. It also outlines the progress made this far and identifies eight lessons learned and twelve recommendations for further work and additional focus. Finally, this report highlights future challenges emerging due to changing societal norms, technological advances, competitive dynamics and macroeconomic trends.

Banking Conduct and Culture: A Permanent Mindset Change